You’ve likely seen a commercial for ADT, showing a person proudly sticking the company’s sign in their yard. Perhaps you’ve also seen ads for companies like SimpliSafe and Vivint, who promise that they’re the next big thing in home security.
However, what these ads don’t reveal are the sacrifices you make when you go with a big-name, budget security system. Below, we’ll highlight exactly what you get—and lose—when you partner with one of the big brands, and what it looks like to work with a local small business instead.
Off-the-Shelf Brands: Are They Worth It?
Let’s dive into what the leading corporate players offer in their home security packages, including the hidden costs of their security systems.
ADT
One of the best things ADT has going for it is brand recognition and longevity. The company has been in business for over 150 years, building a broad customer base in that time. However, it seems they still haven’t perfected their offerings.
One of the biggest drawbacks to ADT is that their systems don’t come with touchscreen keypads. This means that the analog keypad isn’t able to control any smart devices or monitor cameras.
Another common grievance is ADT’s pricing structure. While the initial installation fees are high, many customers feel compelled to pay for the highest monthly rate to get some fairly basic features, such as camera support and cloud storage.
Finally, customers are forced into deciding between one-size-fits-all packages instead of custom solutions with the exact security solutions they need.
SimpliSafe
SimpliSafe has built its name on the “do it yourself” side of home security. Customers are able to set up the system themselves and integrate the system to other smart brands and devices. However, this can lead to devices being improperly installed or connected and cameras positioned in non-optimal locations. Speaking of cameras, many customers find SimpliSafe offers limited options for security cameras.
One of the most cited criticisms, however, is the cost. In the last four years, the professional monitoring costs have increased three times. SimpliSafe also charges an additional fee if you do want to integrate your system with those other smart devices. This has led many customers to be wary of what surprise charge they’re going to receive next.
Vivint
Vivint prides itself on using its own systems, devices, and technology. While its app is user-friendly, this proprietary system has several drawbacks.
If you decide you no longer want to pay for a Vivint monitoring package, your cameras, devices, and overall system become useless. Since these are all Vivint-made products, you cannot transfer your system over to another home security company.
Another issue arises if a customer wants to move. Rather than simply transfer their package to the new house, Vivint can charge up to $300 for re-installing your existing system in your new home.
The Difference of Choosing a Local Security Business
At Paraclete Security Solutions, we get to know every one of our customers. We don’t believe in one-size-fits-all when it comes to an effective security system. Instead, one of our experienced technicians will come to your home to provide a thorough assessment of your house and property, recommending strategic locations to place cameras and sensors. We background-check every one of our certified technicians, ensuring you feel comfortable about them coming into your home.
Our custom home security systems are tailored to your life and specific needs. We integrate video monitoring with remote monitoring and real-time notifications, keeping you informed when you’re not at home.
We also believe in the power of simplifying your life through home automation. By integrating your smart devices into your security system, you can enjoy the power of controlling your locks, lights, garage door, and more from your phone or smartwatch.
Before any installation or agreements are signed, you’ll receive a detailed estimate of our services. This ensures you avoid any of the hidden costs of security systems that customers of the big companies experience.
Experience the Difference of Being a Name, Not a Number
When you select a big brand security company, you’re just another number on their list. Experience the difference of working with a local small business who truly has your safety and best interests at heart.
Reach out to one of our Paraclete customer service members to see what your tailored security system could look like.